Privacy Policy

At Diheca, we are committed to protecting your privacy and ensuring the security of your personal information.

Introduction

Diheca ("we", "us", or "our") respects your privacy and is committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website, use our services, or interact with us in other ways, and tell you about your privacy rights and how the law protects you.

This policy applies to all personal data processed by Diheca in connection with our website, products, and services. By using our website and services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Personal Data

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

  • Identity Data: This includes your first name, last name, username or similar identifier, title, date of birth, and gender.
  • Contact Data: This includes your billing address, email address, and telephone numbers.
  • Technical Data: This includes your internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
  • Profile Data: This includes your username and password, your interests, preferences, feedback, and survey responses.
  • Usage Data: This includes information about how you use our website, products, and services.
  • Marketing and Communications Data: This includes your preferences in receiving marketing from us and our third parties and your communication preferences.

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site.

How We Use Your Information

We use the information we collect in various ways, including to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information, including purchase confirmations and invoices
  • Send technical notices, updates, security alerts, and support and administrative messages
  • Respond to your comments, questions, and customer service requests
  • Develop new products, services, features, and functionality
  • Monitor and analyze trends, usage, and activities in connection with our services
  • Personalize our services and provide content, product features, and offers that match user profiles or interests
  • Process and fulfill orders and process payments
  • Communicate with you about products, services, events, promotions, and other offerings

How We Share Your Information

We may share your personal information with third parties as described below:

  • Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.
  • Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
  • Legal Requirements: We may disclose your information if required by law or subpoena, or if we believe that such action is necessary to comply with the law and the reasonable requests of law enforcement or to protect the security or integrity of our service.

Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

We use Secure Sockets Layer (SSL) technology to encrypt your personal information during transmission. Additionally, we maintain physical, electronic, and procedural safeguards in connection with the collection, storage, and disclosure of personal customer information. Our security procedures mean that we may occasionally ask you to provide proof of identity before we disclose personal information to you.

Your Data Protection Rights

You have certain data protection rights. We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your personal data. If you wish to be informed what personal information we hold about you or if you want it to be removed from our systems, please contact us.

In certain circumstances, you have the following data protection rights:

  • The right to access, update or delete the information we have on you
  • The right of rectification
  • The right to object
  • The right of restriction
  • The right to data portability
  • The right to withdraw consent

Children's Privacy

Our services are not intended for use by children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we can take necessary actions.

Changes to This Privacy Policy

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date at the top of this privacy policy. You are advised to review this privacy policy periodically for any changes.

Changes to this privacy policy are effective when they are posted on this page.

Contact Us

If you have any questions about this privacy policy, please contact us: